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Baker Hughes significantly expands e-commerce portal

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Oilfield Technology,

Baker Hughes has announced the significant expansion of its popular e-Commerce portal, which allows customers to purchase online the same dependable, high-quality products Baker Hughes uses in providing its oilfield services. In addition to the 1600+ products currently available on the website, over the next three months, the company is adding products from its artificial lift, production chemicals and drill bits product lines, as well as reservoir software to the online offerings.

The new products will provide the same rigorous engineering and manufacturing quality that is available with the existing online offerings from Baker Hughes, which includes its completions and wellbore intervention, drilling and completion fluids and wireline services product lines. is accessible 24/7 and offers convenient payment options, including payment by credit card. All of the items featured online typically ship within as few as seven days from purchase. Shipments are tracked and updates are provided to the customer by email throughout the order fulfillment process.

“In today’s climate of having to do more with fewer resources, e-commerce is a proven method of increasing efficiency and reducing costs for our customers,” said Utpal Ganguly, Vice President, e-commerce at Baker Hughes. “Customers can search, select and complete a transaction in a matter of minutes and get the shipment at their desired location within a short timeframe. To simplify a customer’s purchasing process, the total price – including taxes and shipping costs – is made available for all products. With the broader range of product lines we are adding to it will be even easier for customers to access and benefit from our leading product innovations. We plan to make additional enhancements to the site’s product selection, functionality and customer experience in the coming months.”

The enhancements to align with Baker Hughes’ strategy to broaden the company’s sales channels for its products and technology and strengthen its ability to deliver products to market quickly.

Adapted from a press release by Louise Mulhall

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