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New Emerson Monitoring and Diagnostics Centre

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Oilfield Technology,

Emerson has expanded its Connected Services offering with a new centre opening today in Karlstad, Sweden. It is expected to serve process industry customers in North East Europe by providing real time monitoring of customer equipment by Emerson experts.

The centre creates a secure environment from which Emerson automation experts can remotely access customer equipment, process and diagnostics data. Using advanced analytics, Emerson’s advanced monitoring solutions are designed to run on-premise, on Microsoft® Azure cloud platform, or in mixed on-premise and on-cloud deployments. Experts assess and interpret the data to provide customers with actionable information that can improve plant reliability, safety and performance.

As part of the digital transformation of industries, more manufacturers and process industries are adopting Industrial Internet of Things (IIoT) technologies that are enabling plants to generate data from their critical assets and processes. However, many companies do not have the in-house resources to analyse this unprecedented amount of information. Process and manufacturing plants in the North East Europe region often operate in remote locations making it costly and time-consuming to dispatch maintenance teams to these facilities. By using IIoT technologies and expert collaboration, troubleshooting potential maintenance problems saves time and money in reduced maintenance and increased uptime.

“It can be increasingly challenging for organisations to have the skills and deep expertise to monitor and advise on specific assets in today’s digitised industrial landscape,” said Sverre Smemo, General Manager North East Europe, Emerson Automation Solutions. “Emerson’s new monitoring and diagnostics facility in Karlstad gives our customers in the region immediate access to data analysis that will enable them to achieve measurable business improvements.”

Through the service, Emerson experts are provided with live and historical process and equipment data from customers sites. Leveraging the latest in technologies, the Karlstad centre will enable its experts to access video screens providing streams directly from operator smart helmets so that they can gain greater insight and offer more effective support for better decision making – and tangible performance benefits.

For example, expert analysis can lead to the early detection of potential process upsets or equipment failures, resulting in improved safety and reliability, the avoidance of unplanned downtime, increased process efficiency, better maintenance planning and reduced costs.

Connected Services is a key component of Emerson’s Plantweb™ digital ecosystem – a scalable portfolio of solutions that enable digital transformation using innovative sensing technologies, advanced instrumentation, data analytics and services to improve plant performance. The new Karlstad centre supports Emerson customers through the continuous assessment of the health and performance of these key areas: control valves, ultrasonic flowmeters, steam traps, DeltaV™ distributed control systems, critical rotating equipment such as pumps and fans, and erosion and corrosion monitoring. Robust cyber security measures are tightly integrated into the service, including authorised access requirements and secure video and audio communication networks, reducing the risk of data leaks.

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